Responsibilities
- Participate in the full lifecycle of UKG product implementation from discovery through design, build, test, and user adoption.
- Discover and analyze client business requirements and business processes.
- Create usable documentation including audit findings, business requirements, and product design documents.
- Translate findings and product design documentation into properly configured applications (Timekeeping, Scheduler, etc.).
- Actively participate, and as needed lead, testing, and quality assurance activities for the projects.
- Assist with change management and user acceptance testing.
- Work closely with Project Managers communicating and understanding the goals required to complete the required tasks on time and budget.
- Maintain the internal project management system up to date with all-time worked, task status, and related documentation.
- Maintain current in-depth technical, functional, and operational knowledge of UKG PRO WFM (Dimensions).
- Experience with UKG Workforce Central and understanding of Workforce Central vs. PRO WFM differences is helpful but not required.
Required Skills and Experience
- Minimum 5 years’ UKG experience with completing full implementations of UKG Workforce Central and/or at least 1 UKG PRO WFM project live.
- End-to-end experience with the following Dimensions modules:
- Timekeeping
- Scheduler
- Ability to assist with Business Structure Workshops in relation to Scheduling.
Preferred
- UKG PRO WFM Scheduling certification.
- End-to-end experience with the following UKG PRO WFM modules:
- Scheduling
- Forecasting
- Healthcare Productivity
- Experience with ADP Workforce Management optional.
- Understanding of UKG Navigator, Paragon, and Launch methodology/tools.
Qualifications
- Completed UKG PRO WFM Scheduling Partner/Employee training.
- Exemplary customer service skills with demonstrated ability to effectively develop and maintain client relationships. You are expected to WOW! the customer.
- Excellent oral and written communication skills.
- Bachelor's Degree or equivalent in Computer Science or related field (or equivalent experience).
Apply Now
Diversity, Equity, and Inclusion
We are committed to cultivating and maintaining an environment of inclusivity and a culture of belonging for employees to develop, learn, and grow. We are dedicated to supporting the needs and voices of our employees - regardless of race, gender, ethnicity, orientation, or religion - and providing a safe space to be learned from and heard. Diversity, Equity, and Inclusion are values that we stand by in business and strategic priorities that unleash creative bounds and unlock the benefit of differing perspectives.