Revolutionizing Healthcare Workforce Strategy
Our nationally recognized experts transform healthcare staffing, compliance, and performance for better patient outcomes.
Every healthcare organization has its own mission, its own workforce, and its own patient care challenges. That’s why our approach isn’t one-size-fits-all. With Improv, you can start anywhere on your journey—Ignite to assess readiness and align strategy, Forge to implement WFM/HCM solutions that improve staffing and compliance, or Evolve to sustain performance and drive lasting impact. Backed by decades of healthcare expertise, we help you reduce burnout, strengthen regulatory compliance, and improve patient outcomes with solutions built for providers like you.
Healthcare Faces Unprecedented Workforce Strain
Healthcare is on the verge of a reckoning. Achieving safe and sustainable care and financial stability requires a bold rethinking of strategy that integrates people, process, and technology to unlock lasting transformation.
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Nationwide staffing shortages limit capacity and stretch resources thin.
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Disconnected scheduling, payroll, and HR platforms reduce visibility and efficiency.
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Constant regulatory change exposes hospitals to risk and audit failures.
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Exhaustion and disengagement drive turnover and threaten care quality.
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Reliance on overtime and agency staff inflates already unsustainable labor budgets.
Healthcare Workforce Solutions, Guided by Proven Experts
Our solutions are built by healthcare leaders for healthcare leaders. Our team includes former hospital executives, clinical leaders, and HR strategists who have lived the challenges of staffing shortages, compliance pressure, and clinician burnout firsthand.
Led by nationally recognized strategist Dr. Sarah Inman, we don’t just implement technology—we re-engineer workforce strategy and redesign operating models to drive measurable results.
With proven success across hospitals, clinics, and multi-state systems, we consistently deliver double-digit improvements in cost savings, staff engagement, and patient outcomes. Featured on national platforms and trusted by top providers, we embed lasting change that sticks.
Sarah Inman, MHA, DHA, SHRM-CP
SVP Healthcare Strategy, Partner
LinkedIn
Sarah holds MHA, DHA, and SHRM-CP credentials, specializing in healthcare strategy, leadership, governance, corporate training, and clinical scheduling. A nationally recognized workforce management expert and HR leader, she focuses on strategy, compliance, and employee-centered transformation.
Ashley Kamla, MBA, RN, CENP
Healthcare Strategist
LinkedIn
Ashley, an MBA, RN, and CENP, brings expertise in healthcare strategy, leadership, governance, and advanced scheduling. She is a healthcare executive and workforce strategist specializing in nursing leadership and operational transformation.
Marta Retzler, BSA, MBA
Healthcare Strategist
LinkedIn
With BSA and MBA credentials, Marta specializes in timekeeping, accruals, attendance, advanced scheduling, corporate training, and automated testing. She is a consultant with expertise in testing, training, and business strategy for organizational efficiency.
Julie Elbin
Healthcare Strategist
LinkedIn
Julie specializes in healthcare strategy, attestation, advanced scheduling, accruals, PBJ (Payroll Based Journal), and timekeeping. She is an experienced WFM professional supporting client success through system expertise and strategic insights.
Transforming How Healthcare Works
WFM & HCM Integration (Forge)
Seamlessly connect HR, payroll, scheduling, and analytics into one unified healthcare ecosystem. Through Elevated Implementation, we configure and integrate WFM/HCM solutions that reduce payroll errors, ensure compliance with Joint Commission/CMS standards, and deliver efficiency across hospitals, clinics, and health systems.
Frontline Engagement (Ignite → Evolve)
Your clinicians and caregivers are your most vital resource. With Elevated Strategy alignment and Elevated Care Concierge programs, we empower staff with fair schedules, mobile self-scheduling, credential visibility, and streamlined HR interactions—reducing burnout, improving retention, and strengthening the patient experience.
Smart Scheduling Models (Ignite → Forge)
Put the right clinician in the right place at the right time—without overspending. With Elevated Strategy labor model design and Elevated Implementation scheduling tools, we help you reduce overtime, balance nurse flexibility with patient acuity needs, and align staffing with real-time demand.
Data-Driven Insights (Ignite → Forge → Evolve)
Turn healthcare workforce data into a strategic advantage. From Elevated Strategy benchmarking and KPIs to Elevated Implementation analytics dashboards and Elevated Care optimization cycles, we provide real-time labor cost, overtime, and agency usage insights to improve forecasting, productivity, and patient outcomes.
Compliance & Credentialing (Ignite → Evolve)
Stay ahead of audits and protect patient safety with proactive compliance support. Our Elevated Strategy governance frameworks and Elevated Care audit programs ensure ongoing credentialing, labor law compliance, and adherence to FMLA, PFML, and union agreements—helping you avoid penalties and safeguard quality of care.
Proven Results in Healthcare Workforce Transformation
Large Healthcare Organization
A leading healthcare provider undertaking a complex implementation needed assurance that labor, compliance, and staffing models would align with a new platform. Improv delivered C-suite advisory, change management, and workforce design support—resulting in a seamless transition, minimized disruption, and stronger organizational readiness.
Multi-State Health System
A multi-state health system engaged Improv to reimagine staffing across thousands of employees and care sites. We developed predictive models, aligned labor to patient demand, and streamlined scheduling—delivering measurable efficiency gains, labor cost reductions, and consistent patient coverage.
