Extend WFM Capabilities with Zaddons and Improv
As a certified Zaddons partner, we independently sell and deliver complete WFM/Zaddons solutions utilizing our Elevated Suite.
Certified Zaddons Expertise to Expand and Enhance Your WFM Platform’s Capabilities
Improv’s certified Zaddons consultants bring the Elevated Suite to every engagement, ensuring organizations maximize the platform’s flexibility and compliance power. We help clients strategize workforce rules, implement Zaddons modules with precision, and manage ongoing optimization through Elevated Care.
Our independent, client-first approach means we tailor Zaddons to each environment — whether that’s extending complex accruals, automating scheduling, or embedding compliance controls — so your workforce system evolves with your business and delivers measurable results.
Bidding Solution
Job Bidding
Schedule Bidding
Shift Bidding
Vacation Bidding
Scheduling Tool
Scheduling
Call List
Fill Open Shifts
Schedule Viewer
Workplan Manager
Employee Self-Serve Solution
Employee Billboard
Flexible Extensions for Complex Workforce Needs
Why Zaddons
Zaddons is best suited for organizations that require advanced configuration beyond standard workforce management capabilities. Ideal for industries with complex scheduling rules, accrual policies, or compliance mandates, Zaddons provides modular apps that extend core workforce platforms without requiring heavy customization.
Strengths & Use Cases
Zaddons excels at custom accrual management, scheduling automation, and compliance controls that help organizations stay ahead of evolving labor laws and union requirements. It is particularly valuable for multi-location enterprises, unionized environments, and businesses facing diverse compliance obligations.
Integration Capabilities
Zaddons integrates seamlessly with leading WFM/HCM platforms, connecting directly into scheduling, accrual, and compliance modules. Its modular architecture ensures that organizations can adopt only the features they need while maintaining data integrity, scalability, and operational efficiency.
The Elevated Path to Zaddons Success
Improv combines the proven phases of a Zaddons project with our Elevated Suite framework — delivering both structure and strategy. Together, they ensure faster rollouts, minimized compliance risk, and measurable long-term value.
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We begin with stakeholder alignment and success criteria tailored to your labor rules and compliance needs. This phase builds momentum, ensures executive sponsorship, and sets the stage for a smooth Zaddons journey.
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Our team works with you to uncover requirements, map complex scheduling and accrual processes, and validate how Zaddons modules best support your workforce. This creates confidence in the solution design and early buy-in across stakeholders.
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We configure Zaddons applications, migrate relevant data, and integrate with payroll, HR, and workforce platforms. Beyond technical setup, we embed enablement strategies to ensure Zaddons drives transformation, not just incremental change.
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Rigorous testing confirms Zaddons aligns with business rules, CBA requirements, and compliance obligations. This reduces risk, ensures accuracy, and builds user confidence prior to rollout.
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Zaddons is deployed with training, change management, and hypercare support. We focus on adoption so frontline managers and employees see immediate benefits while leadership tracks measurable results.
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Implementation isn’t the finish line. Through our Elevated Care offerings, we provide optimization cycles, compliance updates, and concierge services to help you evolve Zaddons as your workforce needs change.
Timeline Expectations
With our proven approach, clients often begin realizing value in as little as 8–16 weeks, depending on scope and complexity — with the foundation for continuous improvement already in place.
Transforming WFM Capabilities with Zaddons
Case Study: Major Airline
A leading global airline faced highly complex workforce requirements, with union rules, accrual policies, and scheduling needs that demanded significant customization. Improv partnered with UKG, Zaddons, and other technology providers to deliver a multi-phase rollout across flight crews, ground staff, and corporate employees. Despite the complexity, the phased approach ensured minimal disruption while meeting regulatory and contractual requirements. Go-live delivered accurate accrual tracking and streamlined scheduling, while post-implementation optimization continues to refine compliance, reduce manual effort, and improve workforce efficiency across the airline’s global operations.
Beyond Go-Live: Continuous Workforce Optimization with Zaddons
Our partnership doesn’t end at implementation. Through the Elevated Care suite, we provide tailored post-implementation services to ensure your workforce systems evolve with your business:
Continuous Optimization – Fine-tune custom accruals, scheduling rules, and compliance workflows.
Expansion Support – Add new Zaddons modules or extend coverage to additional locations or employee groups.
Flexible Care Models – From quick diagnostic checks to concierge-level managed services, we adapt support to your needs.
