Elevated Solutions that Transform Your Public Sector Workforce
With deep public sector expertise, we anticipate your challenges and deliver tailored solutions that align with your mission from start to finish.
Every public agency has its own mission, its own regulations, and its own people. That’s why our approach isn’t one-size-fits-all. With Improv, you can start anywhere on your journey—Ignite to gain clarity and alignment, Forge to bring WFM/HCM solutions to life, or Evolve to continuously optimize and sustain results. Backed by decades of public sector expertise, we help you strengthen compliance, control labor costs, and improve service delivery with solutions that feel designed just for you.
Unique Workforce Challenges Require Elevated Solutions
Public Sector Organizations face unique hurdles: complex scheduling, outdated systems, compliance demands, and fiscal constraints. We partner with you to modernize workforce management and design sustainable solutions that keep your mission moving forward.
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Aging workforces and rising turnover strain productivity and quality.
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Fragmented HR, payroll, and timekeeping systems reduce visibility and increase compliance risks.
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Fiscal constraints strain purchasing decisions and systems consistency.
Public Sector Workforce Knowledge that Powers Lasting Impact
Our team brings deep public sector experience and stays current with evolving technology. With an average of 15+ years’ expertise, they deliver solutions grounded in both knowledge and commitment.
Zulf Ansari
Principal Advisor
LinkedIn
Zulf specializes in attendance, accruals & leave, timekeeping, forecasting, reporting & analytics, Data Hub, scheduling, advanced scheduling, activities, attestation, integrations (Boomi), and project management. An experienced HCM/WFM consultant, he helps organizations optimize platforms to achieve measurable workforce outcomes.
Meredith Johnson
Senior HCM Advisor
LinkedIn
Meredith holds certifications in Pro PayPeople, Tax Champion, People Center/Pay Post-Live, Suite Integration for Consultants, Launch, Methodology, and Benefits Administration, along with WFC HR/Payroll, WFD HCM Implementation, and UKG Ready HCM Implementation. A true HCM champion, she specializes in diverse UKG solutions and workforce transformation strategies across industries.
Tahlia Wyatt
Advisor
LinkedIn
Tahlia specializes in timekeeping, accruals, attendance, attestation, and Pro HCM/Pro WFM People Import. A certified consultant, she brings expertise in workforce management optimization and guiding clients through successful transformation journeys.
Workforce Solutions Built Around Your Journey
WFM & HCM Integration (Forge)
Outdated systems and data silos create inefficiencies across agencies. Through Elevated Implementation, we integrate HR, payroll, scheduling, and analytics into one secure ecosystem—reducing manual work, ensuring accuracy, and optimizing resources across departments.
Frontline Engagement (Ignite → Evolve)
An engaged workforce helps sustain mission-critical services. We partner with agencies to improve scheduling fairness, enable mobile access, and provide seamless HR interactions. With Elevated Care Concierge, we support retention while reducing the costs of high turnover.
Smart Scheduling Models (Ignite → Forge)
Complex scheduling requirements put pressure on budgets and staff. With Elevated Strategy labor model design and Elevated Implementation scheduling tools, we help agencies minimize overtime, meet minimum staffing rules, and maintain 24/7 coverage without breaking fiscal limits.
Data-Driven Insights (Ignite → Forge → Evolve)
Fiscal constraints make every decision matter. From Elevated Strategy benchmarking and KPIs to Elevated Implementation analytics dashboards and Elevated Care optimization cycles, we deliver the insights needed to allocate resources wisely, improve service reliability, and achieve sustainable outcomes.
Compliance & Credentials (Ignite → Evolve)
Public sector compliance demands are constant and high-stakes. Our Elevated Strategy governance framework, combined with Elevated Care audits and rapid-response programs, ensures agencies stay compliant with CBAs, labor laws, and credentialing requirements—protecting budgets and public trust.
Proven Outcomes in Public Sector Organizations
Township Government – Leave Management Modernization
Upgraded UKG WFM and Accruals, then implemented Leave Management integrated with ERP. Employees gained accurate leave entry and compliance tracking, reducing overpayments and compliance risk exposure.
City Administration – Scheduling & Leave Improvements
Assessed legacy UKG Timekeeping & Accruals, uncovering labor-intensive processes and scheduling gaps. Implemented UKG Advanced Scheduler, automating tasks, reducing payroll errors, and improving efficiency across departments.
County Government – Migration & Public Safety Rules
Migrated UKG WFC to WFM with enhanced scheduling. Added rules for fire and police staff, improving time accuracy, labor agreement compliance, and overall workforce transparency.
City Government – ERP & WFM Integration
Replaced legacy ERP with integrated UKG WFM & Scheduler. Streamlined HR, payroll, and accounting processes, reduced manual interventions, and improved employee data accuracy—significantly lowering financial liabilities.
