Improv Insights
Inspiration, opinions and practical advice – shaped by hands-on experience – around how to simplify and elevate WFM/HCM transformation.
From Chaos to Coverage: Tips for Flexible and Proactive Healthcare Staffing Solutions
Unfortunately, there’s no one-size-fits-all answer to solving the nurse staffing problem. But there are some best practices that I’ve seen work successfully. And while few organizations can execute on every suggestion, there are hybrid approaches that adapt to every unique situation.
Incident Command That Works: A Playbook for Healthcare Leaders
Hospital executives face two simultaneous realities. First, they have to respond to large-scale, unpredictable crises such as natural disasters. Then, they must also execute flawlessly during rare but high-risk internal events such as an infant abduction or patient elopement. The Joint Commission evaluates both through the same lens. Read this article to learn how to best prepare your emergency management plan for a Joint Commission survey.
HIMSS 2026: What I’m Looking Forward to the 7th Time Around
Speaking to what I am most looking forward to for HIMSS 2026, what will be taking place, and what I expect to see as someone who has been attending for the last 7 years. Also an opportunity to highlight our workshops on automation and joint commission readiness with Process Street.
Joint Commission Readiness - How Can We Make Utility System Testing Consistent and Survey-Ready?
Hospitals rely on emergency generators, transfer switches, and backup lighting to protect patients when the power goes out. These systems only save lives if they’re tested routinely, documented consistently, and repaired quickly when issues appear. Joint Commission surveyors know this, which is why emergency power testing is one of the most scrutinized elements during surveys.
Short Staffed but Still Smiling: Navigating Workforce Shortages in Ambulatory Care and Dental Clinics
Dental and ambulatory care clinics face the same staffing challenges as hospitals, but the issues can be more critical because they have fewer resources or smaller budgets. However, there are things that smaller organizations can do that make them more nimble that a larger health system if they are strategic about their staffing plan.
Everything I Know About Workforce Management I Learned From Baseball
This article highlights key areas where there is alignment between successful WFM strategies and baseball, and how certain baseball teams or players are leveraging those techniques to be successful.
From Audit Panic to Proactive Readiness: Joint Commission Compliance Through Automation
If you’re still relying on email reminders and Excel sheets, it’s time to rethink the approach. Because when it comes to Joint Commission audits, readiness shouldn’t be an emergency response. It should be a built-in outcome of how your team works every single day. Click here to learn how to achieve that.
Let’s Talk Joint Commission Compliance
This article will help you break down what Joint Commission surveyors are really looking for, and how you can build a bulletproof compliance system without the binders and burnout.
Dr. Inman’s Dispatches from HIMSS25; AI, Innovation, and One Very Good Puppy
This is an opportunity to share information about the HIMSS25 conference with others in the healthcare space who are interested in the technology and innovation happening in the industry. It is also an opportunity to continue to highlight my involvement in the healthcare field from a thought leadership standpoint.
What’s Next for Healthcare Workforce Management? Predictions for 2025 and Beyond
Discover the predictions for 2025 in healthcare workforce management reading this article by the Improvizations team.
Case Study: Revolutionizing Clinical Competency Management with Process Street-A Partnership with Improv
Clinical competencies are required and unavoidable if healthcare organizations want to avoid costly fines. It’s also a tedious process, often manual, which dissatisfies staff and a massive time suck for leaders. The case study highlights the ability for organizations to mitigate all of those issues at the same time through automation.
Essential Workflow and Documents for a Hospital Joint Commission Audit
This article is an overview of the different documents that hospitals are required to have on hand during a Joint Commission visit and provides tips on how leveraging Process Street can further streamline an organization’s document storage and management system so everything needed is on hand at all times.
Hospitals and AI Tools for Success
AI tools used in hospitals for transcribing patient interviews can sometimes generate “hallucinations. Read this article to find solutions for this issues.
How AI Can Revolutionize Regulatory Compliance in Healthcare
Explore how AI is revolutionizing healthcare compliance by streamlining audits, enhancing data security, reducing errors, and ensuring real-time monitoring of regulations. Learn how healthcare organizations can leverage AI tools to stay compliant, improve patient care, and future-proof operations.
Optimizing Workforce Management: Addressing Staffing Challenges in Healthcare
Utilizing data from healthcare leaders as a part of Dr. Sarah Inman's dissertation research, this article touches on some of the key staffing challenges that healthcare executives are seeing today, and how healthcare organizations can leverage different solutions to start tackling those problems.